Terms of Use for Vantastika

Last updated: August 30, 2026

1. Acceptance of terms

By creating an account on Vantastika ("the Service"), you agree to these terms of use ("the Terms"). If you do not accept the Terms, you are not entitled to use the Service. The Terms constitute a binding agreement between you ("the User") and Vantastika ("we", "us").

These Terms shall be read together with our Privacy Policy and our Integration Terms, which are also binding when using the Service.

2. Description of the Service

Vantastika is a digital platform for searching for and reviewing campsites in Europe, planning trips with routes and stops, managing travel budgets and checklists, and receiving AI-generated trip recommendations. The Service is provided "as is" and we reserve the right to change, add, or remove features.

The Service includes:

• Search and display of campsites and motorhome stopovers
• Trip planning with routes, stops and budget tools
• User reviews and community forum
• AI assistant ("Vannie") for trip recommendations
• Checklists, favorites and trip sharing
• Vehicle-tailored information
• Map services and weather information

3. Account and registration

3.1 Registration requirements

• You must be at least 16 years old to create an account. If you are under 18, guardian approval is required.
• You must provide accurate and complete information at registration.
• You must verify your email address before you can use the account fully.
• Each person may have at most one (1) account.

3.2 Account security

• You are responsible for keeping your login credentials (email and password) secure and confidential.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately if you suspect unauthorized access to your account.
• We strongly recommend a unique, strong password (at least 8 characters with a mix of letters, numbers and special characters).

3.3 Account deletion

You can request deletion of your account at any time via your profile page or by contacting us. Upon account deletion, your personal data is deleted in accordance with our Privacy Policy.

4. Code of conduct and Community Rules

4.1 Prohibited content

You agree not to publish, upload or distribute content that:

• Is offensive, threatening, racist, sexist or discriminatory
• Contains crude or offensive language in public areas of the platform
• Constitutes spam, unsolicited advertising or misleading information
• Infringes on others' intellectual property rights (copyright, trademark)
• Contains personal data about third parties without their consent
• Contains malicious code, viruses or the like
• Violates Swedish law or EU legislation

4.2 Prohibited actions

You agree not to:

• Attempt to manipulate, hack, decompile or disrupt the Service
• Use automated tools (bots, scrapers) to collect data
• Create fake accounts or impersonate someone else
• Attempt to circumvent security measures, authentication or access controls
• Use the Service for commercial purposes without written permission
• Overload the Service through excessive use (DDoS or similar)

5. Moderation and penalties

5.1 Automatic moderation

Vantastika uses automatic filtering of inappropriate language. Content that violates the code of conduct may be censored or removed automatically. Automatic filtering may sometimes affect legitimate content — you can contact us for manual review.

5.2 Warnings and blocking

• Warning: A warning is recorded on your account for minor violations.
• Temporary block: With 3 or more warnings, your account may be temporarily blocked.
• Permanent block: With 5 or more warnings, or in the case of individual serious violations, your account may be blocked permanently.
• Immediate block: We reserve the right to immediately block accounts for serious violations (threats, hate crimes, fraud) without prior warning.

5.3 Appeals

If you believe a block or removal of content was incorrect, you can contact us via the contact form for manual review. We respond to appeals within 14 days.

6. User-generated content

6.1 Ownership

You retain all intellectual property rights to content you create and publish on the Service (texts, images, reviews). By publishing content, you grant Vantastika a non-exclusive, worldwide, royalty-free and transferable license to display, store, distribute and adapt the content within the scope of the Service.

6.2 Removal

We reserve the right to remove content that violates these Terms, without prior notice. In the case of systematic violations, all content associated with an account may be deleted.

When you delete your own account, your user content is deleted. Only already approved, public and factual place data may remain without an account link; draft, pending or rejected place submissions are deleted and identifying content is removed as described in our Privacy Policy.

6.3 Rights claims

If you believe that content on the Service infringes your intellectual property rights, contact us with information about the content in question and proof of your right. We handle such claims in accordance with applicable copyright legislation.

7. The AI assistant (Vannie)

The AI assistant Vannie provides trip suggestions and information based on machine learning. Please note that:

• AI-generated content may contain inaccuracies and should be verified by the user
• AI recommendations do not constitute professional advice (legal, medical, financial)
• Conversations with Vannie may be processed by third-party providers in accordance with our Integration Terms
• We are not responsible for decisions made based on AI-generated responses

8. Camping information and user reviews

Information about campsites, motorhome stopovers, prices and facilities is provided as guidance and may be outdated or inaccurate. We do not guarantee the accuracy of third-party information or user reviews. Users are encouraged to verify information directly with campsites before visiting. Vantastika is not liable for any damages or costs arising from inaccurate information.

9. Price and payment

Vantastika is currently free to use. There are no subscriptions, no in-app purchases and no payment flows. We do not charge any fees for the account, trip planning, maps, the AI assistant or community features.

If we introduce paid services in the future, the terms, prices and payment method will be presented clearly before you choose to activate them, and you will never be charged without your active consent.

10. Limitation of liability

To the extent permitted by applicable law:

• The Service is provided "as is" without warranties of any kind, express or implied
• We do not guarantee that the Service is error-free, uninterrupted or secure
• We are not liable for indirect damages, loss of profit or loss of data
• Our total liability is limited to the amount you have paid for the Service during the past 12 months
• We are not liable for third-party services integrated into the Service (see Integration Terms)

Nothing in these Terms limits liability for death, personal injury, fraud or gross negligence.

11. Intellectual property rights

The Service, including design, logos, software, text and graphics (excluding user-generated content), belongs to Vantastika and is protected by copyright and other intellectual property laws. You may not copy, distribute, modify, or create derivative works based on the Service without written permission.

12. Force majeure

We are not liable for delays or failure to perform caused by circumstances beyond our reasonable control, including but not limited to: natural disasters, war, pandemics, government actions, internet or telecommunications outages, cyberattacks, or failures at third-party providers.

13. Changes to the Terms

We may update these Terms. In the event of material changes, we will notify you via the Service at least 30 days in advance. Continued use of the Service after a notified change constitutes acceptance. If you do not accept the new Terms, you have the right to close your account.

14. Dispute resolution and governing law

These Terms are governed by Swedish law. Disputes arising in connection with the Terms shall primarily be resolved through negotiation. If negotiation does not lead to a resolution, the dispute may be reviewed by:

• The Swedish National Board for Consumer Disputes (ARN): www.arn.se — for consumer disputes
• Cross-border consumer disputes: The former EU ODR platform closed on 20 July 2025. Current guidance and recognised dispute-resolution bodies are available through the EU Consumer Redress portal.
• Swedish courts: If no alternative dispute resolution applies

15. Termination

You can terminate your account at any time. We may terminate or suspend your account if you violate these Terms. Upon termination:

• Your access to the Service ends immediately
• Your personal data is handled in accordance with our Privacy Policy

16. Miscellaneous provisions

• Severability: If a provision of these Terms is deemed invalid, this does not affect the validity of the remaining provisions.
• Assignment: You may not assign your rights or obligations under these Terms without our written consent.
• Entire agreement: These Terms, together with the Privacy Policy and the Integration Terms, constitute the entire agreement between you and Vantastika.

17. Contact

For questions about these Terms, contact us via the contact form in the Service or via email: privacy@vantastika.se.

Same text as in the app.